Shipping Policy

• We currently ship orders 3–4 days per week. During our busier seasons (May–September), we ship 4+ days per week. Please note that expedited shipping upgrades the shipping method (to UPS Ground or USPS Priority) but does not speed up the processing time of your order.

• Orders are shipped in the order they’re received and are not prioritized by shipping method.

• If you have a missing or damaged order, please notify us within 30 days of your order date. We are unable to assist with reports submitted after this timeframe.

• Shipping options (with included insurance) are available at checkout.

• Any item that has failed to track or the tracking is “stuck” will be re-shipped after there has been no change or progress on the package for 21 days. While this is rare, when it does happen, it usually resolves within three weeks. You can also submit a customer service request with USPS or UPS (however your item was shipped). This oftentimes “pings” the order and will clear up the tracking issue.

Shipping times shown at checkout are an approximation and are not guaranteed.